Trish Stott

For younger trainees in the hospitality and catering industry.

Aiming to improve communication skills in American English, this title contains units that explore a different communicative area, such as answering the telephone or giving information to customers. It develops the vocabulary students need to communicate effectively through Word study sections, and also emphasizes on listening and speaking skills.

This is a short, communicative course for the low-level learner of American English.